Brand intelle Is Hiring| Any Graduate Can Apply | Work From Home | Junior Executive | | Freshers
Company Description
- We are a startup team of 50+ amazing & diverse individuals from various backgrounds, ethnicities, and ages.
- We are an employee-first Product Company (not a services-based business), and you get to be a part of an amazing product roadmap.
- We guarantee your experience to be 10x more enriching and faster than a traditional MNC environment
- We work on exciting technologies and are open to trying out new things.
- We are close-knit like a family and motivate each other to grow constantly
Why Choose Us:
At Brandintelle, we offer more than just a job – we provide an opportunity to be an integral part of our success story.While being part of a large corporation is attractive, it’s harder to look at a business outcome and say, “Yes, I was an important part of that.” In Brandintelle on the other hand, you will get a chance to say, “I was responsible for achieving that landmark!” As a Junior Executive, you’ll play a pivotal role in achieving milestones and driving positive change. Our inclusive culture fosters meaningful connections, with regular team events and volunteer opportunities that you can be proud of.
Responsibilities:
1. Engage proactively with customers, guiding them through inquiries, onboarding, and ensuring a seamless customer journey.
2. Develop an in-depth understanding of our SaaS products to effectively address customer questions and provide expert guidance on features and functionalities.
3. Organize and lead user training sessions to empower customers to maximize the value of our products.
4. Gather and document valuable customer feedback and insights, collaborating with the Customer Success team to drive continuous improvement.
5. Analyze customer data and usage patterns to identify opportunities for enhancing the customer experience and driving product adoption.
6. Create and maintain comprehensive documentation, including FAQs and guides, to facilitate self-service support for customers.
7. Collaborate closely with the Customer Success team to support account management activities, including renewals and upselling opportunities.
Requirements:
Requirements:
1. Bachelor’s degree in Business, Marketing, or a related field preferred.
2. Demonstrated passion for customer success and a track record of delivering exceptional service.
3. Excellent communication skills, both written and verbal, with the ability to convey technical concepts effectively.
4. Eagerness to learn and adapt to new technologies and SaaS products.
5. Strong team player with outstanding interpersonal skills.
6. Detail-oriented with a commitment to delivering top-notch customer service.
7. Proficiency in MS Office and familiarity with CRM tools.
Skills:
- .NET
- .Net Remoting
- Analytical Thinking
- ASP.NET
- VB.NET
Selection Method – candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id for further interview process.
Work Experience – No further work experience required for international chat support. Fresher candidates and candidates with no experience can also apply for this recruitment.
Age – For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Application Procedure:
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the
career page of the company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
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