ICICI बँकेत महाराष्ट्रात भरती 2024 | ICICI Bank Recruitment 2024 । Phone Banking Offers Jobs| Freshers
Company Description
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on a day-to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone.
Key Responsibilities:
Query Resolution
Handling and resolving customer complaints over the phone in a timely manner
Customized Solution Offering
Providing customers with relevant products and services to help with their suitable needs.
Behold our values
Build products that are fair to the customer and fair to the bank
Providing 360 degree banking
Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
Training
Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
Adherence to compliance
Being compliant with information security norms and quality process norms
Key Qualifications & Skills:
Educational Qualification -Graduates
Good Communication
Strong communication (both oral and written) and negotiation skills and ability to articulate own point of view
Customer Service Skills
Making a customer feel valued by actively listening to customer grievances
Synergize with Team
Willingness to work with various teams for on-ground support and deliver enablers as required
Proactivity
Address customer concerns by providing a viable solution
Location: Mumbai
Min Exp (yrs)-0.00
Max Exp (yrs): -5.00
Selection Method – For Sophos recruitment, the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired qualification, he/ she will be intimated via registered mobile number or email id.
Work Experience – No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.
Last Date for Submitting Application Form – All candidates must apply on or before (12-05-2024). After the last date, no application form will be submitted.
Application Procedure:
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the
career page of the company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
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