American Express Work From Home Jobs 2024

American Express is seeking a Senior Customer Service Associate

Table of Contents

American Express Work from Home Jobs 2024: Apply Online, Remote Jobs. 2024online registration is scheduled to close on 19 March 2024. Job location, number of posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.

American Express Work from Home Jobs 2024 - Associate

American Express Work from Home Jobs 2024 Job location:

Candidates will work from an office in Gurugram and can also opt for Work from Home setup for this post.

The number of posts:

The roles come in a variety of positions. There may be multiple seats.

Available Positions:

The required positions and the number of seats are given below for your reference.

1. Senior Customer Service Associate

American Express Work from Home Jobs 2024 Salary:

The remuneration payable for the adviser voice process role is around Rs 4,70,000 PA. The notification includes more facts regarding salary information.

American Express Work from Home Jobs 2024: Education Requirements:

Please read the qualification details required for this post in the columns below.

1. Senior Customer Service Associate {Graduate-level education in any field}

The salary for the position of Analyst is Rs 4,60,000 PA.

ere is no limit to upper age. You can refer to the detailed notification for more information about your age.

1. American Express Work from Home Jobs Roles and Responsibilities of Senior Customer Service Associate:

The obligations and job roles for Off-Campus Drive are mentioned below.

Give Small Business Card Members with American Express Exceptional Customer Service in exchange for several special advantages and services.
Along with providing services, we also engage in value creation to optimise spending by determining the customer’s mood, profile, and needs. We then use this information to present the most appropriate perks or products to the customer while adhering to established criteria.
Address all customer concerns and, when necessary, adhere to established protocols.
Offer substitutes and implement superior service No, Call Handling Proficiency.
To Guarantee Finest Solutions and FCR to Cardholders
Provide metrics to the customer, staff, and shareholders by the goals.
Draw attention to problems through feedback and suggest adjustments to workflows, protocols, and service levels based on customer requests to satisfy their needs and guarantee that high-quality service is provided at all times.
Respect for the Guidelines for Quality and Compliance. Capacity to Make Decisions Fast and Address Customer Questions
Round-the-clock and rotating shifts, including nights

Technical Qualifications:

Postgraduate/Graduateone to seven years of significant experience
Outstanding Oral Expression Customer-focused, capable of handling service-related issues and situations with effectivenessstrong communication, listening, and i
nterpersonal abilitiesexhibited dependability and self-motivation. Capacity for Change ManagementProven Capability to Function Well Both Independently and in a Team Environment
Showcase your excellence and resilience as a person by staying composed and upbeat in trying circumstances.a
track record of analytical problem-solving and meticulous attention to detail. a functional understanding of Microsoft Office (Word, PowerPoint, Excel)
American Express Work from Home Jobs 2024 Selection Process:

The candidate will be chosen for the American Express recruitment process based on a shortlisting/assessment test and a virtual/telephonic or field interview. A candidate will be notified via registered email or mobile number if they are shortlisted based on their desired qualifications.

American Express Work from Home Jobs Work Experience:

A minimum of 1 – 3 years’ experience is required of candidates.

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