About the job
Job Summary
Tata Communications Released an advertisement for recruitment for the post of the Junior Customer Service Executives, with related information like eligibility, age limit, selection procedure, pay scale and all other information. Read the Official advertisement, link is given below and then apply through the official website, that link is given below at last of this page.
Company:- Tata Communications.
💢Job Position:- Junior Customer Service Executives.
💢Experience:- freshers and Experienced both can apply.
💢Job type:- OFFICE JOB.
💢Job timings:- 8-9 hours.
💢Gender:- Male & female both can apply.
💢Age limit:- 21 to 40 Years.
💢Salary:- Rs. 27,000/- to 32,500/- P.M.
💢Job location:- ACROSS INDIA.
Junior Customer Service Executives:-
•Qualifications:- Any Graduate.
•Batch:- ANY BATCH.
•Experience:- (Desirable).
•0-1 Years of experience.
govtjobshirings
Tata Communications HIRING
Remote work
Remote job
⭕Required Skills:-
✓ Good communication skills.
✓ Excellent interpersonal skills.
✓ Strong analytical skills.
✓ The ability to remain calm in emergencies.
⭕Job profile & Responsibilities of Junior Customer Service Executive:-
✓ Responsible for day-to-day customer service operations and infrastructure management
✓ Maintain daily activities and routines.
✓ Ensure efficient and effective technical support as per SLAs.
✓ Manage technical support center and operations of escalation desk/ tickets for all NOC and SOC issues.
✓ Monitor, vendor performance, particularly critical incidents, delayed cases, non-adherence to SLA etc.
✓ Planned activities and change management.
✓ Corrects network and SOC problems effectively and in a timely manner.
✓ Establishes tools and procedures to monitor network performance.
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