Branch International Is Hiring : Work From Home Job | Customer Success Associate

Branch International Is Hiring | Work From Home Job | Customer Success Associate |Freshers

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Branch International Company released the advertisement for recruitment of the various post of Customers Success Associate.All the candidates who are interested in this Recruitment and fulfill the eligibility can apply online asap till the link expires. For this job related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the Official advertisement , link is given below and then apply through the official website, that link is given below at last of this page.

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Branch International Is Hiring | Work From Home Job | Customer Success Associate |

Job Overview :

This role will focus mostly on customer service and loan review to start. Ideal candidates will be extremely flexible with scheduling and willing to hustle to help get the business off the ground.

Responsibilities :

Customer Service: Delivering efficient and friendly responses to customer across different channels (main responsibility)

Credit Risk: Evaluate loan applications for new borrowers applying for Branch loans, find and prevent fraud (main responsibility)

Servicing & Collections: Proactively reaching out to borrowers who have missed payments

Product: Escalating customer feedback and IT bugs to help improve our product

Finance: Manage refunds, repayments, and other payment processes

General: Various administrative projects as needed

Qualifications :

1-4 years of previous job experience in customer service
Passionate about our mission and our customers
Highly entrepreneurial, proactive, and willing to get your hands dirty
Excellent communication skills, both oral and written
Good grammar, spelling and punctuation
Driven by data and highly analytical, good understanding of excel preferred
Good typing speed (ideally above 45 wpm)
Ideal candidates will be extremely flexible with scheduling e.g. willing to work on weekends and occasionally holidays

Benefits of Joining

Mission-driven, fast-paced and entrepreneurial environment
Competitive salary and equity package
A collaborative and flat company culture
Remote first, with the option to work in-person occasionally
Fully-paid Group Medical Insurance and Personal Accidental Insurance
Unlimited paid time off including personal leave, bereavement leave, sick leave
Fully paid parental leave – 6 months maternity leave and 3 months paternity leave
Monthly WFH stipend alongside a one time home office set-up budget
$500 Annual professional development budget
Discretionary trips to our offices across the globe, with global travel medical insurance
Team meals and social events- Virtual and In-person

Branch International is an Equal Opportunity Employer. The company does not and will not discriminate in employment on any basis prohibited by applicable law. We’re looking for more than just qualifications — so if you’re unsure that you meet the criteria, please do not hesitate to apply!

HOW TO APPLY ?

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the

career page of the company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

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INTERESTED CANDIDATES CAN APPLY FOR Branch International | Customer Success Associate THROUGH THE BELOW

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Branch International Is Hiring : Work From Home Job | Customer Success Associate |