British Petroleum BP Is Hiring Work From Home For Customer Service Representatives | Apply Online

British Petroleum BP is Hiring Work From Home for Customer Service Representatives|Freshers /exp

Table of Contents

About the job

British Petroleum Recruitment 2024 (Work From Home, Private Job Update) forVariouslead customer service representative posts. All legible and interested candidates can apply on or before (21-06-2024). Further information about the British Petroleum recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

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British Petroleum BP is Hiring Work From Home for Customer Service Representatives | Apply Online

Job Location for British Petroleum BP Recruitment 2024 –

Candidates will be working from home.

Number of Vacancies –

There are various number of vacancies.

Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Lead Customer Service Representative.

Responsibilities –

Initial point of contact for all retail consumers regarding site experience concerns
Provide exceptional customer service to our customers and team members
Leverage deep understanding of specific key account customers, processes/ systems
Act as a customer concern point for any verbal or written form of inquiries from external/ internal customers
Interact in a professional and efficient manner and call out relevant concerns
Maintain a high level of proficiency with electronic systems and processes used to facilitate communications and requests
maintain and update knowledge documents critical to the operation of the notification centre
Figure out appropriate actions for new or unique incidents without scripted guidance
Transfer knowledge at shift change to ensure handover of critical on-going incidents and tickets are handled efficiently and correctly
Must engage in continuous improvement in all activities.

Salary/Pay and Grade Pay – For customer service representative post, the payable salary will be Rs 52,500 per month approximately. (Note – Salaries mentioned are based on data from Glass-door, Ambition Box, etc. and may vary. The figures provided here are not fixed and are subject to fluctuations. Job seekers are advised to consider this variability while exploring opportunities).

Age Limit – For this recruitment, candidate age must be at least 18years. There is no upper age limit mentioned for this recruitment.

Knowledge and Skills Required –

Superior customer service skills
Excellent written/ oral communication skills and ability to build effective working relationships
Demonstrated ability in established customer service organizations
Team oriented approach
Strong problem solving skills
Make recommendation on existing base knowledge documents and identify knowledge gaps
Build and maintain strong relationships with both the customer and internal business partners
Highlight process gaps and inefficiencies
Perform user acceptance testing in technology and systems to help ensure effective enhancement execution

Selection Method – For British Petroleum BP recruitment, the candidate will be selected on the basis of shortlisting/ screening and virtual/ telephonic interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id for face-to-face interview.

Work Experience – No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.

Application Procedure:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the

career page of the company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

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