Catchpoint Work From Home Jobs | Associate Customer Success Manager | Experienced

Catchpoint Work From Home Jobs | Associate Customer Success Manager Freshers /exp

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About the job

Catchpoint Work From Home Jobs, Catchpoint is inviting application for the role of Associate Customer Success Manager. Interested and eligible candidates having a Graduate degree in any field with 1-3 years of experience in customer-facing role are eligible to apply. Read below for the Apply link and more details on Catchpoint Careers.

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Catchpoint Work From Home Jobs | Associate Customer Success Manager | Experienced

Catchpoint Work From Home Jobs : Job Details
Role	Associate Customer Success Manager
Qualification	Any Graduate
Experience	1-3 Years
Location	Work From Home
Website	www.catchpoint.com

Job Description

Associate Customer Success Manager

Qualifications required – Any Graduate

Responsibilities

Ability to Assume full accountability of the customer journey, from Onboarding through Renewal / Cross-sell, Up sell
Conducting regular business reviews and monitoring account health to maximize account retention
Map Catchpoint’s value to client’s organization, goals, and challenges to generate growth
Drive engagement and adoption of Catchpoint’s platform
Ability to Transform clients into partners, developing champions and obtaining executive alignment
Evangelize success outside of the platform by promoting success in client’s craft and careers
Be a customer advocate while capturing customer feedback for Product and Marketing
Partner closely with Catchpoint Sales, Support and other Technical teams to ensure an exceptional customer experience

Skills Required

1-3 years of experience in customer-facing role, such as Customer Success, Account Management, Sales Engineering, or Professional Services
Excellent phone, written and verbal communication skills with good presentation skills
Proficiency with MS Office and Salesforce.com
Confident, high energy, self-motivated and a true team player
Experience working with senior and executive level customer contacts
Ability and desire to work and excel in fast-paced environment
Ability to understand and articulate technical concepts and derive solutions
Must possess a proven understanding of corporate business world, prior experience in SaaS preferred
Understanding of Internet and web applications with a desire to learn new technologies
Proficiency in SFDC, Gong, Pendo, O365, Zendesk, ZoomInfo, Klue, Looker

Catchpoint Work From Home Jobs : FAQ

What is Catchpoint used for?

Catchpoint is a tool that allows IT to monitor networking, application performance and other factors from the end users’ perspective.

What does an associate customer success manager do?

As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone.

What is the salary of Associate Customer Success manager ?

The salary of Associate Customer Success Manager ranges ₹ 2.1 Lakhs to ₹ 11.5 Lakhs.

Is customer success manager a hard job?

Customer Success is a challenging career.

Application Procedure:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the

career page of the company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

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