CloudHire Work From Home Jobs 2024 | Service Representative

CloudHire Work from Home Jobs 2024 | Service Representative | Freshers

Table of Contents

Company Description

CloudHire Work from Home Jobs: Apply Online, Remote Jobs. Online registration is scheduled to close on May 27, 2024. Job location, several posts, salary, qualifications, and the application link are available below. This is one of the remote jobs for freshers.

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CloudHire Work from Home Jobs 2024 | Service Representative

CloudHire Work from Home Jobs 2024 Job location:

The job would have a hybrid work style, with candidates working from home.

The number of posts:

The roles come in a variety of positions. There may be multiple seats.

Available Positions:

The required positions and the number of seats is given below for your reference.

1. Customer Service Representative

CloudHire Work from Home Jobs: Education Requirements:

Please read the qualification details required for this post in the columns below.

Customer Service Representative {a graduate degree in any field}

Preferred Skills:

Skilled in two of following technologies

Storage (NAS, SAN), Virtualization (VMWare, Hyper-V), Enterprise Backup, Unix / Linux Server, Windows Server, TCP/IP Networking

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1. CloudHire Work from Home Jobs 2024 Roles and Responsibilities of Customer Service Representative:

Oversee incoming client inquiries, resolve technological problems, and assist customers in using our site.
Make sure that client questions and their resolutions are accurately documented by identifying and elevating unresolved concerns to the relevant internal teams for resolution.
Maintain open lines of communication with customers at every stage of their journey—from onboarding to ongoing platform use—to increase customer happiness and retention.
Create and preserve a good rapport with our clientele to encourage advocacy and brand loyalty.
Work together with different internal teams to enhance the platform’s client experience.
Produce and manage instructional materials and documents aimed at clients, making sure they are current and applicable.
Participate in efforts for quality control and process enhancement in the customer service role.

Requirements

Prior experience in a customer service or support role, ideally within a remote capacity
Excellent written and verbal communication skills in English, with the ability to adapt communication style to suit diverse audiences and cultures
Proven ability to manage multiple tasks and priorities in a demanding, fast-paced environment
Strong problem-solving and critical thinking abilities, with a solutions-oriented mindset
Comfortable using customer support software and tools, including ticketing systems, live chat, and email communications tools
Passion for delivering exceptional customer service experiences that build loyalty and satisfaction
Availability to work flexible hours to accommodate clients in different time zones

CloudHire Work from Home Jobs Selection Process:

A virtual/telephone or field interview, along with a shortlisting/assessment test, will determine which candidates move on to the Go2 recruitment process. If an applicant meets the requirements for a shortlist and is selected, they will be notified by a registered email address or mobile number.

Age – For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.

Special Perks:

Work from home / anywhere
No Weekend and late night shift (we work 4 AM-10:30 PM IST Mon-Fri)
Continuous Training opportunities from experts on cutting edge IT infrastructure technologies

Application Procedure:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the

career page of the company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

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