Ebay is Hiring Work From Home for Customer Service Specialist Posts | Apply Online
Ebay Recruitment 2024 (Private Job Update) for Various customer service specialist – chat process (work from home/office – Hybrid) posts. All legible and interested candidates can apply on or before (25-04-2024). Further information about the Ebay recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Ebay Recruitment 2024 –
The candidates will work from home and office as well as it has a hybrid work style and office location will be Mumbai.
Number of Vacancies –
There are various number of vacancies.
Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Customer Service Specialist (Chat Process).
Salary/Pay and Grade Pay – For Customer Service Specialist (Chat Process) post, the payable salary will be Rs 31,500 – 48,500 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Customer Service Specialist (Work From Home) –
- Handle day to day reactive issues with merchants via chat and email channel
- Work as per defined processes and SLA outlook issue process
- Handle all hotline volume within the define SL
- Act as a trusted advisor to sellers and account managers on defect review/ removal, technical and product issues and policy related issues that can hamper sales growth
- Resolve issues for merchants of any eBay specific impediment to growth and sales
- Interact with internal partners, advisors, policy makers and technical teams to assist with speedy resolution
- Establish a trusting relationship between eBay and the customer while maintaining a high level of detail and accuracy
- Share timely findings with the assistant managers
- Be empathetic to customer concerns and display a candid desire to serve with ownership through to resolution
- Handle escalated complicated cases.
Age – For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications – The educational qualification details for this post is mentioned below.
- Customer Service Specialist (Chat Process) – {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required –
- Excellent attention to detail
- Excellent communication skills, both written and verbal
- Diverse and inclusive
- Problem Solver
- Team Leader.
Selection Method – For eBay recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual or field interview. If a candidate is shortlisted according to their desired qualification, he/ she will be intimated via registered mobile number or email id
Application Fee – There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job. If you receive such calls or emails, beware as this might be a job scam.
Important Note – Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
INTERESTED CANDIDATES CAN APPLY FOR EBAY THROUGH THE BELOW LINK
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