GitLab Hiring 2024| Associate Support Engineer | Freshers
Company Description
Work From Home Job GitLab, GitLab is hiring interested and eligible candidates for the role of Associate Support Engineer. Candidates having BE/BTech, BCA,MCA, BSc/MSc in IT or CS from a reputed institute and 0-1 Years of experience are eligible to apply for this role. Freshers are also eligible to apply. Read below for the Apply link and more details on GitLab Careers.
Work From Home Job GitLab: Job Details | ||||
---|---|---|---|---|
Role | Associate Support Engineer | |||
Qualification | BE/BTech, BCA,MCA, BSc/MSc in IT or CS | |||
Experience | 0-1 years | |||
Location | Work From Home | |||
Website | https://about.gitlab.com |
Work From Home GitLab: FAQ
1.What is GitLab used for?
GitLab is an Open Source code repository and collaborative software development platform.
2.What does Associate support engineer do?
Associate Support Engineer is responsible for supporting the engineering team, troubleshooting technical issues, and assisting in the development and implementation of engineering projects.
3.What is the salary of Associate support engineer at GitLab?
The total pay range for a Support Engineer at GitLab is ₹8L–₹8L per year.
How to prepare for support engineer interview?
- To prepare for Support Engineer Interview You must Know these skills
- Excellent troubleshooting skills.
- Effective problem-solving skills.
- The drive to take ownership of problems.
- A natural curiosity about the way tech works.
- The ability to explain technical issues to non-tech people.
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Responsibilities
- Support customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
- Collaborate with the Product, Development, Infrastructure, Customer Success and Sales Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
- Create and update documentation based on customer interactions
- Collaborate with Support team members and other GitLab team members such as a Support Stable Counterpart
- Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Skills Required
- Experience for managing customer-facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for handoff to the development team, and case resolution
- Excellent communication Skills.
- Basic Linux systems knowledge
- Basic familiarity/knowledge of scripting languages such as Ruby or Bash
- Basic understanding of Git
- Ability to communicate technical topics to customers and coworkers of varying technical skill level
Age – For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
Application Procedure:
To Apply Through Direct link:-
Step 1:- Click on the below Apply Now link.
Step 2:– Then You will be redirected to the
career page of the company.
Step 3:– Read all the details and Fill all the required details in the form .
Step 4:- Click on the Submit Button.
Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.
Disclaimer
The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.
Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)
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