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Job Profile: Branch Manager/Deputy Branch Manager

Location: Delhi, Uttar Pradesh, Rajasthan, Punjab, Haryana

Education Needed: MBA/CA/Graduate

Minimum Experience: None

Maximum Experience: None

Responsibilities of the Job:

As a Branch Manager or Deputy Branch Manager, your main duty is to make sure a bank branch operates smoothly. This includes handling loans, selling products, taking care of customers, and maintaining security. Your role is vital in helping the bank grow and succeed.

Your tasks will include:

Growing the Business: You will help the company get bigger by finding new opportunities for business.
Taking Care of Customers: Your job is to make sure customers are happy and to encourage a friendly atmosphere in the branch.
Helping the Team: You’ll motivate and guide your team members to reach their best potential and make more sales.
Meeting Sales Goals: You need to sell new products, get referrals from customers, and keep existing customers happy.
Managing Existing Customers: Taking care of customers who are already using the bank’s services.
Getting New Customers: Attracting people who haven’t used the bank before.
Making Sure New Customers Start Well: Helping new customers to get started with the bank.
Selling Different Products: Suggesting and selling various bank products to both new and old customers.
Focusing on Local Customers: Finding and connecting with people in the area to get more business.
Using Digital Tools: Helping customers to use digital tools for banking.
Checking Sales Numbers: Keeping an eye on how much the branch sells each week and month.
Planning Team Activities: Organizing meetings every morning to talk about the day’s plans.
Tracking Reports: Keeping an eye on reports about the bank’s activities, like when accounts are closed or opened.
Helping New Employees: Guiding and teaching new workers in the branch.
Teaching the Team: Organizing training sessions for your team to improve their skills.

ICICI Bank jobs ,What You Need to Do:

a) Meeting Sales Targets: Making sure the branch earns enough from things like savings accounts, loans, and fees.

b) Growing the Branch: Making sure the branch’s accounts grow over time.

c) Offering All-around Banking: Giving customers a complete banking experience.

Taking Care of Customers:

a) Building Relationships: Making sure important branch relationships are strong.

b) Reducing Wait Times: Making sure customers don’t wait too long.

c) Customer Satisfaction: Making sure customers are happy with the bank’s service.

d) Solving Problems: Handling customer complaints and issues.

ICICI Bank jobs,Following Rules and Managing Risks:

a) Doing Things Right: Making sure the branch follows all rules and processes.

b) Passing Inspections: Getting ready for checks by the bank’s regulator (RBI).

c) Good Audit Scores: Making sure the branch’s audit scores are high.

Making the Branch Profitable:

a) Earning More: Making sure the branch earns a good amount of money from interest.

b) Earning Fees: Earning money from different services.

c) Spending Less: Trying to cut costs and save money.

d) Managing Cash: Making sure the branch’s money is handled well.

Keeping Up the Bank’s Image:

a) Following Rules: Sticking to the bank’s rules for how branches should look and work.

b) Keeping Clean: Making sure the branch is clean and follows hygiene norms.

c) Having the Right Tools: Making sure the branch has everything it needs.

d) Meeting Targets: Achieving the goals set for the branch.

e) Reducing Wait Times: Making sure customers don’t have to wait long.

f) Managing the Team: Handling a team of Relationship Managers and making sure they meet their goals.

g) Smooth Branch Operations: Ensuring the branch works well.

h) Serving Customers: Making sure customers are taken care of.

ICICI Bank jobs,Skills You Need:

a) Thinking Skills: Being good at understanding and solving problems.

b) Talking Skills: Being able to communicate well.

c) Knowing Banking: Understanding how banking products and services work.

d) Having Connections: Having a good network of people inside and outside the branch.

e) Knowing About Current Accounts: Understanding how current accounts work.

f) Leading a Team: Being good at managing a team.

People Reporting to You:

Deputy Branch Manager
Relationship Manager

You Report to: Regional Head or Branch Manager

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