Sophos Is Hiring Work From Home For Customer Care Support | Apply Online

Sophos is Hiring Work From Home for Customer Care Support | Apply Online | Freshers

Table of Contents

Company Description

Sophos is Hiring (Work From Home, Private Job Update) forVarious customer care support posts. All legible and interested candidates can apply on or before (12-05-2024). Further information about the Sophos recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.

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Sophos is Hiring Work From Home for Customer Care Support | Apply Online

Job Location for Sophos Recruitment 2024 –

The candidates will be working from home.( Ahmedabad / Bangalore/Permanent /Remote)

Number of Vacancies –

There are various number of vacancies.

Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Customer Care Support.

Responsibilities of Customer Care Support–

Work closely with technical support engineers, licensing team and regional counterparts
Support team leaders across the business/ department
Reports to customer care manager
Provide assistance to Sophos customers, prospects and partners by answering telephone calls and replying to emails
Document and record all activity and communication with customers over telephone and email according to departmental standards of quality
Handling customer complaints and escalations in a professional and helpful manner
Meet or exceed departmental goals for case management, phone and email response times
Answer questions as well as ask questions to obtain full understanding of what information is being requested
Adheres to Sophos support services best practices
Accepting assignments with open, cooperative, positive and team oriented attitudes.

Salary/Pay and Grade Pay – For customer care support post, the payable salary will be Rs 25,800 per month approximately. Further information about salary details is mentioned in the notification.

Educational Qualifications – The educational qualification details for this post is mentioned below.

Customer Care Support – {12th pass or a graduate degree in any discipline}.

Age Limit – For this recruitment, candidate age must be at least 18years. There is no upper age limit mentioned for this recruitment.

Knowledge and Skills Required –

Excellent listening, verbal and written communication skills
Desire to act in the best interest of the customer
Handle escalated calls while using good judgement to make sound recommendation
Positive and friendly demeanor
Collaborative team player who helps build team morale.

Selection Method – For Sophos recruitment, the candidate will be selected on the basis of shortlisting and virtual/ field interview. If a candidate is shortlisted according to their desired qualification, he/ she will be intimated via registered mobile number or email id.

Work Experience – No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment.

Last Date for Submitting Application Form – All candidates must apply on or before (12-05-2024). After the last date, no application form will be submitted.

Application Procedure:

To Apply Through Direct link:-

Step 1:- Click on the below Apply Now link.

Step 2:– Then You will be redirected to the

career page of the company.

Step 3:– Read all the details and Fill all the required details in the form .

Step 4:- Click on the Submit Button.

Step 5:- Wait for a few days you for response from the company . Shortlisted candidates will get revert back.

Disclaimer

The Recruitment Information Provided above is for Informational Purposes only . This Information has been sourced from the official site of the organization. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company. We don’t charge any fee for providing this job Information.

Note:- We Don’t Demand Any Type of Money for job interview/selection ( Through Call/ Mail etc)

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