Teleperformance Hiring |Digital Executives

TELEPERFORMANCE HIRING FOR DIGITAL RELATIONSHIP EXECUTIVES, CUSTOMER SUPPORT EXECUTIVE, PHONE BANKING OFFICER (

Teleperformance Recruitment 2024 (Private Job Update) for Various digital relationship executive, customer support executive, phone banking officer and business development representative (work from home/ office) posts. All legible and interested candidates can apply on or before (03-03-2024). Further information about the Teleperformance recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.

Teleperformance Hiring |Digital Executives | Banking Officers | Apply Online

Job Location for Teleperformance (Work From Home/Office) Recruitment 2024 –

For digital relationship executive, aspirants will be working from home and if they opted for office, then location will be Ahmedabad, Bangalore, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida. For business development representative post, aspirants will be working from home and office as well as it has a hybrid work style and office location for this post will be Gurugram. For customer support executive post, the job location will be Chennai and for phone banking officer post, job location will be Bangalore.

Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Digital Relationship Executive

2. Business Development Representative

3. Customer Support Executive

4. Phone Banking Officer

Educational Qualifications – The educational qualification details for this post is mentioned below.

Digital Relationship Executive/ Customer Support Executive – {12th pass or a graduate degree in any discipline}
Business Developer Representative – {a graduate degree in any discipline}
Phone Banking Officer – {a graduate degree in any discipline with minimum 1.5 years of experience}.

Responsibilities for Digital Relationship Executives –

Relationship Management – To develop and strengthen customer relationships through effective relationship management in accordance with the business goals
Client Outreach – Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs
Customer Service and Sales – Up selling, cross-selling, providing regular market information and updates to the customers.
Extremely efficient servicing of requests to create a superior customer experience.
Act as the single point of contact for customer’s banking requirements.

Responsibilities for Customer Support Executive –

Serve as a contact person between our clients and customers
Knowledge of resolving queries utilizing voice skill on any of VPN, drivers, driver installations, active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft Office tools
Open to work in 24*7 and work from office environment
Resolve client issues on calls/ chat/ mail

Responsibilities for Phone Banking Officer –

Responsible for performing phone functions
Providing and handling customer service and complaints
Assisting with sales
Communicating with customers via phone and email

Responsibilities of Business Developer Representative –

Manage a portfolio of assigned accounts to identify high potential prospects
Educate customers on what we have to offer
Execute daily outbound phone calls and emails
Update and maintain prospect and customer data
Manage leads, contacts, accounts, opportunities and activities
Work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities and pipeline.

Salary/Pay and Grade Pay – For digital relationship executive post, the payable salary will be Rs 18,000, for customer support executive post, the payable salary will be Rs 12,000 – 16,000, for business developer representative, phone banking officer posts, the payable salary will be Rs 28,000 – 33,000 per month approximately. Further information about salary details is mentioned in the notification.

Age Limit – For this recruitment, candidate age must be at least 18years. The upper age limit for this vacancy is not mentioned by Teleperformance. Further information regarding age details is mentioned in the notification.

Important Note – Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.