Zomato Hiring |Chat Process| Apply Online |Work From Home/Office
Zomato Work from Home Jobs for Freshers 2024: Apply Online. Zomato is seeking a Chat Process and Customer Associate (Chat Support) for its various posts.
Zomato Work from Home Jobs: Apply Online, Remote Jobs. Online registration is scheduled to close on 10 March 2024. Job location, several posts, salary, qualification, and the application Link are available below. This is one of the remote jobs for freshers.
Job Location for Zomato Recruitment 2024 –
For chat process, candidates will be working from home and for social media content specialist post, job location will be Gurugram.
Number of Vacancies –
There are various number of vacancies.
Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Chat Process
2. Customer Associate (Chat Support)
Responsibilities for Chat Process –
- Productivity applications like Microsoft Office tools
- Open to work in 24*7 and work from office environment
- Resolve client issues on calls/ chat/ mail.
- Understanding the customer needs and assist them
- Responding to customers
- Identifying customer issues and planning solutions
- Answering customer questions and queries through live chat
- Providing quick solutions and queries through live chat
- Guiding customers in using products or services.
2. Zomato Work from Home Jobs 2024 Roles and Responsibilities of Customer Associate (Chat Support):
The obligations and job roles for Off-Campus Drive are mentioned below.
Customer associate (chat support) responsibilities: Respond to customers’ urgent requirements and issues when they place online orders. Raise the bar for Zomato’s customer support. Reach out to clients through emails, calls, and chats to resolve their issues. Bring up the main issues with other Zomato teams to aid in the creation of more effective solutions.
Technical Qualifications for Zomato:
Ability to analyse problems; Fluency in both English and the appropriate regional language; Willingness to commute to restaurants as needed Managing issues Excellent problem-solving abilities and a search for solutions expertise in crafting individualised content and captivating material for social media sites, especially Twitter.
Salary/Pay and Grade Pay – For chat process and social media content specialist posts, the payable salary will be Rs 28,890 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit – For this recruitment, candidate age must be at least 18years. There is no upper age limit mentioned for this recruitment.
Educational Qualifications – The educational qualification details for this post is mentioned below.
- Chat Process/ Social Media Content Specialist – {12th pass or a graduate degree in any discipline}.
Knowledge and Skills Required –
- Be fluent in English and respective regional language
- Eager to commute restaurants whenever required
- Ability to analyze problems
- Excellent problem solving skills
- Proficiency in creating engaging copy and personalized content for social media platforms, particularly twitter.
Selection Method – For Zomato (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic/ field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id.
Work Experience – No further work experience required for these posts. Fresher candidates and candidates with no experience can also apply for this recruitment.
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