Adobe is looking (Private Job Update) for Various technical support consultant posts. All legible and interested candidates can apply on or before (29-02-2024). Further information about the Adobe recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about this post is mentioned in details below.
Job Location for Adobe Recruitment 2024 –
The job location for candidates will be Work From Home.
Number of Vacancies –
There are various number of vacancies.
Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Technical Support Consultant.
Salary/Pay and Grade Pay – For technical chat support consultant post, the payable salary will be Rs 40,000 per month approximately. Further information about salary details is mentioned in the notification.
Responsibilities of Technical Support Consultant–
- Deliver first time resolution by handling customer requests and resolving customers technical and non technical issues as often as possible during the first contact for assigned products on voice and chat channel
- Handling technical support issues for digital imaging Adobe products
- Provide a professional and competent standard of online support of global customers
- Document all customer interactions in a case tracking database, when applicable
- Content to be logged in full written English
- Follow up on interactions in timely fashion
- Demonstrate ownership and willingness to resolve issues in a timely manner
- Ability to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and arrange for a supervisor to mediate in the interaction.
Age – For this recruitment, candidate age must be at least 18 years. There is no upper age limit mentioned for this recruitment.
ducational Qualifications – The educational qualification details for this post is mentioned below.
- Technical Support Consultant – {a graduate degree in any discipline}.
Knowledge/Skills and Additional Information Required –
- Good communication and presentation skills
- Strong analytical skills
- Good Interpersonal skills
- Advanced negotiation and conflict resolution skills
- Tech savvy and quick learner
- Ability to manage tasks in agreed time-frame
- Good oriented, self motivated, confident with excellent communication and influencing skills
- Collaborative approach
- Ability to work in a fast-paced environment
- Team management and people engagement skills.
Selection Method – For Adobe (Work From Home) recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and virtual/ telephonic or field interview. If a candidate is shortlisted according to their desired qualification, he/she will be intimated via registered mobile number or email id.
Work Experience – No further work experience required for this post. Fresher candidates and candidates with no experience can also apply for this recruitment
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