ICICI career ! icici Bank provides a huge range of banking services to corporate and retail customers in a variety of areas including investment banking .. interested candidate can apply for the post of phone banking officer
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.
Phone banking officer is responsible for resolving customer queries over the phone on day-to-day bases providing efficient service, providing customers with relevant products and service information and cross selling various banking products to our existing customers over the phone.
To do so, it is imperative to develop a thorough understanding of the customer”s profile, demographics, banking behaviour and portfolio.
Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement.
icici career !! Hiring -phone banking officer
Company Website: www.icici.com
Job Designation: Phone Banking Officer
Qualification: Any Graduation
Experience : 0-6 yrs
Location: Thane, Indore & Hyderabad
Skill Set :
- Fluency in spoken English & Hindi language
- Open to working in rotational shifts
- Excellent communication skills
- Good problem-solving skills
- Enterprise Applications
- Quality Engineer
Job Description :
- Handling and resolving customer complaints/ queries over phone
- Providing customers with relevant product and service information
- Cross-selling various banking products to customers over the phone
LOCATION : THANE, MAHARASHTRA | INDORE, UP | HYDERABAD, TELANGANA
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How to Apply for ICICI phone banking officer ?
All interested and eligible candidates can apply for ICICI job online before expire in the following link by as soon as possible.
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