Lenskart Campus Drive 2023 For Tele/Chat Sales Representatives | Online Application

Lenskart Campus Drive 2023 for Tele/Chat Sales Representatives | Online Application

Lenskart – Lenskart is an Indian multinational optical prescription eyewear retail chain, based in Gurugram. As of March 2023, Lenskart has more than 2,000 retail stores, three-fourths of which are in India. Its manufacturing facility in New Delhi manufactures 3 lakh glasses a month. Lenskart 2023 scheduled for the role of Tele/Chat Sales Representative for any graduates. The detailed eligibility criteria, information and application process for this opening is given below.

Job Role – Tele/Chat Sales Representative.

Location of Job – Gurugram.

Job Duties and Responsibilities – The responsibilities for this opening are mentioned below in-detail.

Offer prompt, courteous assistance and have meaningful conversations with potential customers via various communication channels, including phone, email, live chat, and social media, actively understanding their needs and providing relevant information about our products or services
Provide guidance and support to customers on how to use our products effectively. Offer troubleshooting assistance for any technical difficulties they may encounter
Drive sales and close deals: Utilize effective sales techniques to persuade customers and close sales deals, meeting or exceeding assigned sales targets. Demonstrate product knowledge and highlight the value and benefits to customers
Foster customer relationships: Build and maintain strong customer relationships by providing personalized assistance and exceptional service. Address customer queries, concerns, and complaints promptly and professionally, ensuring customer satisfaction and loyalty
Stay updated on customer service best practices and company policies. Utilize available resources and training materials to enhance your customer assistance skills
Effective communication: Communicate clearly and effectively to convey product information, pricing, promotions, and any relevant updates to customers. Listen actively to customer feedback and adapt communication style to best serve their needs
Your objective is to not only drive business growth but also to ensure an outstanding customer experience that keeps our customers coming back for more.

Qualification Required – The candidates must be a bachelor’s degree holder.

Age – A candidate must be at least 18 years old. There is no upper age limit mentioned by Lenskart.

Pay Scale/CTC – The average salary of an Tele/Chat Sales Representative at Lenskart is Rs 30,800 per month approximately which will be around 3.7 lakhs per year.

Expected Knowledge and Skills – The knowledge and skills that you need are given below

Excellent verbal and written communication skills
The candidate should be flexible with working hours, including weekends or evenings
Empathetic and patient approach to handling customer inquiries and understanding the needs of the customer
Strong problem-solving abilities and a proactive attitude towards customer satisfaction
Ability to multitask and work efficiently in a fast-paced environment.

Selection Process – The selection process purely depends upon shortlisting. Once candidate is shortlisted, there will be round of assessment test and virtual/ face, to face interview. After successful completion of these rounds, candidate will receive joining letter by the company on their registered email id.

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Knowledge and Skills Required –

High customer focus and human touch with end to end ownership
Effective communications with the employee, coaching and advising skills
Collaborate with associate teams in an agility and pro-activeness way
Passion for HR domain and a real interest in organizational well being
Share outcomes and best practices at a regional level for account business leads/ regional HR etc

Closing Date – Candidates need to submit application through online application portal by (15-09-2023) expected. Candidates need to apply as soon as possible. Once seats are full, online application link will be closed.

Is there any Charge – No, there are no charges applicable for applying any private job. Legit private sector jobs does not charge any recruitment fees from applicants for employment.