TCS Hiring for Customer Service Agent (International Voice & Webchat)!
10 march 2024 :Tata Consultancy Services TCS Recruitment 2024 (Private Job Update, Work From Home/Office) for Various customer service agent (international voice and webchat) posts. All legible and interested candidates can apply on or before (31-03-2024). Further information about the Tata Consultancy Services TCS recruitment vacancies, salary details, application fee, selection process, educational qualifications, results, age limit and all other details/ information about these posts is mentioned in details below.
Job Location for TCS Recruitment 2024 –
candidates will be working from home and office and office location will be Noida. For customer service agent post, job location will be Mumbai.
Number of Vacancies – There are various number of vacancies.
Name of Vacancies and Number of Posts – The name and number of vacancies per posts are mentioned below.
1. Customer Service Agent (International Voice and Webchat)
Responsibilities of Customer Service Agent (International Voice and Webchat) –
- Answer incoming calls, respond top email and chats
- Explain company’s features, products and services
- Make billing adjustments in accordance with company policies
- Assist customers with service or feature modifications on account.
Salary/Pay and Grade Pay – For service desk associate and customer service agent post, the payable salary will be Rs 29,160 – 33,300 per month approximately. Further information about salary details is mentioned in the notification.
Age Limit – For this recruitment, candidate age must be at least 18years. There is no upper age limit mentioned by TCS.
Educational Qualifications – The educational qualification details for this post is mentioned below.
- Customer Service Agent (International Voice and Webchat) – {a graduate degree in any discipline with minimum nine months of experience in a call centre environment}
Knowledge and Skills Required –
- Excellent communicator
- Excellent comprehending skills
- Excellent communication skill in English
- Proficient in computer applications and systems
- Knowledge of customer service practices
- Excellent data entry and typing skills
- Superior verbal and written communication skills
- Able to handle stressful situation appropriately
- Willingness to cooperate with others.
Selection Method – For TCS recruitment, the candidate will be selected on the basis of shortlisting/ assessment test and telephonic or field interview. If a candidate is shortlisted according to their desired age and qualification, he/she will be intimated via registered mobile number or email id for further interview process.
Last Date for Submitting Application Form – All candidates must apply on or before (31-03-2024). After the last date, no application form will be submitted.
Application Fee – There will be no application fee for any candidate. Genuine recruiters never ask for money to schedule interview or offer a job in private sector. If you receive such calls or emails, beware as this might be a job scam.
Important Note – Application forms received after due date will not be entertained under any circumstances. Incomplete or late applications without enclosures will summarily be rejected without any reasons and correspondence. Therefore application forms must reach before the last date. Belated/ Incomplete applications are liable to be rejected.
To Apply for TCS CSA job Click On Below Link
All interested and eligible candidates can apply for online by the following link as soon as possible.
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